Essential Information

Leadership Team

Dr Leonie Menzies

Principal

– University Partnerships AU/NZ

leonie.menzies@up.education

Mrs Meng Chen

Operations Director

– University Partnerships AU/NZ

meng.chen@up.education

Mrs Katya Michell

Head of Programme Development and Quality

katya.michell@up.education

Mrs Christine Davidson

Head of International Compliance and Support

christine.davidson@up.education

Mrs Wendy Chang

Operations Performance & Planning Manager

wendy.chang@up.education

Mrs Katie Gao

Pastoral Care and Engagement Specialist

katie.gao@up.education

Key Contacts

Admissions team

admissions@up.education

  • Entry assessment
  • Issue an Offer of Place
  • Payment and receipt

Administrative Services Team

adminservices@up.education

  • Academic results
  • Documentation – confirmation of enrolment, address proof letter
  • Fees – shortfall or payment
  • Visa & Insurance
  • Timetable

Learner Success Team

learnersuccess@up.education

  • General inquiries during studies
  • Orientation
  • Academic progression
  • Attendance and Academic monitoring
  • Pastoral care support
  • Campus activity engagement

Other Important Contacts

  • accommondation@up.education
  • complaintsupic@up.education
  • pathwayattendance@up.education